Glossary · IT Procurement
Device-as-a-Service
A B2B IT procurement model in which companies rent devices (laptops, desktops, peripherals) as a multi-year subscription service. Unlike daily or project rental, DaaS is a layered service that bundles four components in a single monthly contract: active hardware, lifecycle management (deploy → monitor → refresh), technical support (helpdesk + on-site unit swap with a written SLA), and a scheduled refresh cycle of typically 24–36 months. This contrasts with the traditional model where companies buy laptops as CapEx, then contract separately with third parties for repair, warranty extensions, and disposal — all coordinated by the in-house IT team, which inflates the true TCO far above the headline purchase price. Example: a 50-employee company that would normally spend IDR 750 million CapEx upfront (50 units × IDR 15M) and depreciate it across 5 years on the balance sheet can instead run a 36-month DaaS contract at ±IDR 22–27M/month OpEx, fully tax-deductible — plus automatic refresh to a newer generation at the end of contract with no separate disposal cost.
DaaS (Device-as-a-Service) frequently appears in B2B IT procurement contexts: A B2B IT procurement model in which companies rent devices (laptops, desktops, peripherals) as a multi-year. For enterprise organisations evaluating device rental options, a solid grasp of DaaS directly affects vendor selection criteria, contract negotiation outcomes, and long-term total cost of ownership. Arental works with procurement teams, IT managers, and finance directors across Indonesia to ensure that every contract reflects industry-standard expectations around terms like DaaS.
The Arental team can help you evaluate vendors, calculate TCO, or review rental contracts. Free initial consultation, no commitment.
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