DPO (Data Protection Officer) — Definition & Context in B2B Laptop Rental

DPO (Data Protection Officer) is a role mandated by UU PDP Articles 53–54 (Law 27/2022) for Personal Data Controllers that: (a) process personal data at large scale, (b) process Specific Personal Data regularly and systematically (health, biometric, financial), or (c) are public institutions. The DPO acts as the single point of contact between the organization and the supervisory authority (the newly-formed Lembaga PDP) and with Data Subjects (employees, customers). Specific DPO duties per UU PDP: (1) advise the Data Controller on PDP obligations, (2) monitor compliance with internal privacy policies, (3) consult on DPIA (Data Protection Impact Assessment), (4) coordinate with the supervisory authority during a breach (3×24 hours notification to the authority + 14×24 hours to subjects), (5) act as the point of contact for PII complaints. The DPO must remain independent — no dual roles that create conflict (e.g., Head of Marketing). For corporate laptop rentals, the client's DPO often reviews the vendor's pre-imaging policy and sanitization SOP before signing the contract. Relevant certifications: CIPP/E (IAPP), CDPO Indonesia (APPDI).